Consumers’ right to cancel

The following right of cancellation only applies to consumers engaged in distance selling:

Cancellation policy

Right to cancel

You have the right to cancel this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of cancellation, you must inform us (Bernd Schürmann GmbH & Co KG, Meinekestr. 12, D-10719 Berlin, customerservice@sly010.com, Fax +49 (0) 30 2100 5741, Tel. +49 (0) 30 2100 5740) by way of a clear declaration (e.g. in a letter sent by post, fax or email) of your decision to cancel the contract. You may use the attached sample cancellation form to do so, although this is not mandatory.

To meet the cancellation deadline, it is sufficient to notify us that you intend to exercise your right of cancellation before the cancellation deadline.

Consequences of cancellation

If you cancel the contract, we must refund all payments that we have received from you, including delivery costs (except for the extra costs resulting from your having chosen a different type of delivery from the cheapest standard delivery offered by us) without undue delay and at the latest within fourteen days from the day on which we receive notification that you are cancelling the contract. To make this repayment, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; under no circumstances will you be charged any fees for this repayment. We can refuse to make the repayment until we have received the goods back or you have provided proof that you have sent back the goods, whichever is earlier.

You must send the goods back or hand them over to us without undue delay or, in any case, no later than within fourteen days from the day on which you inform us that you are cancelling the contract. You are considered to have met the deadline if you send the goods back before the fourteen day period passes. You bear the direct costs of sending the goods back.

You must pay for any diminished value of the goods only if such a loss in value is due to the goods being handled in a way other than that necessary to check the quality, features and functioning of the goods.

Sample cancellation form

(If you wish to cancel the contract, please fill in this form and return it to us.)

to
Bernd Schürmann GmbH & Co KG
Meinekestr. 12
D-10719 Berlin
customerservice@sly010.com
Fax +49 (0) 30 2100 5741:

I/we (*) hereby cancel the contract I/we (*) have concluded for

the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only for notification on paper)

Date
(*) Delete as appropriate.