PAYMENT

METHODS OF PAYMENT

Payment can be made either by Sofort transfer, PayPal, Klarna or credit card (Mastercard or VISA). We reserve the right to exclude individual payment methods.

CREDIT CARD

We accept the following credit cards: MasterCard, Maestro, Visa & American Express.
When paying by credit card, you provide us with your credit card details when placing your order. The credit card or the specified account will be debited immediately after the order is placed.

PAYPAL

The payment option via PayPal is directly integrated into the booking process. You need a login for PayPal, which you can also set up for the first time during your booking.

Purchase via Sofort

When paying with Klarna Sofort you will be redirected to the payment form of Sofort GmbH. Here you must select your bank, log in with your online banking data and authorise the process with a TAN. The amount will be debited immediately after you have placed your order.

We assign our payment claim to Klarna (Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm) to enable payment with debt-discharging effect to Klarna only.

Please note that we are still responsible for general customer enquiries (e.g. about the goods, delivery time, dispatch), returns, complaints, cancellation notices and returns or credit notes even if payment is made by instant transfer via Klarna.

Klarna payment and purchase in instalments

For payment on account or purchase in instalments via Klarna, Klarna will check your creditworthiness to determine whether payment on account can be offered to you. If payment by invoice is possible, you will receive an invoice from Klarna with payment instructions no later than five days after the order has been shipped or if more than 21 days have passed, regardless of whether you have already received the goods. If the order has not been shipped within 21 days, please contact us first and then Klarna to pause the payment period.

We assign our payment claim to Klarna (Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm) to enable payment with debt-discharging effect to Klarna only.

Please note that even if you pay by invoice via Klarna, we are still responsible for general customer enquiries (e.g. about the goods, delivery time, dispatch), returns, complaints, cancellations and returns or credit notes.

Would you like to choose another payment method?
Is so, please contact us:

CUSTOMER SERVICE
You can reach us by e-mail customerservice@sly010.com
or by telephone Mon-Fri 10 am – 4 pm on +49 (0)30 2100 5740