SHIPPING

SHIPPING COSTS AND DELIVERY TIME

When paying by prepayment, the delivery period begins on the day after the payment has been received by the transferring bank or, in the case of other payment methods, on the day after the order has been placed.

Any applicable taxes are not included in the final price and the buyer responsibility!

You are a Consumer and would like to place an order from another country?
Then please contact us at:

CUSTOMER SERVICE
You can reach us via e-mail customerservice@sly010.com
or telephone Mon-Fri 10-16 at the following telephone number: +49 (0)30 2100 5740

DELIVERY BY DPD

All deliveries shall be sent via DPD and cannot generally be sent to any post box addresses or packing stations. The terms and conditions of DPD shall apply additionally and can be read at www.dpd.com. All deliveries from the webshop are insured against damage or theft from the point in time they are picked up until they are delivered to the delivery address provided by you.

SHIPMENT TRACKING

You will be informed in a separate email as soon as your shipment is picked up at our company by our logistics partner. In this email, you will find the waybill number corresponding to your package. You can use this to place and track the status of your shipment.